Welcome To Rolux North America

Frequently Asked Questions
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Frequently Asked Questions

What is the warranty period for a Rolux reel mower? 

The Rolux reel mower carries a 5-year factory warranty period. Please see the warranty terms and conditions by clicking on the following link: https://cdn.shopify.com/s/files/1/0761/9126/9147/files/Rolux_Reel_Mower_Warranty.pdf?v=1687522658

Why should I choose a reel mower? 

Reel mowers provide a superior quality of cut to rotary mowers. Reel mowers give a scissor-like cut to the grass blade which is cleaner, softer and does not disturb the plants natural pattern of growth. A regular rotary mower slashes the grass which causes trauma to the grass blade as well as the roots of the plant. Lawns cut with a reel mower will have healthier, thicker and greener leaves. 

Why the split blade design? 

The split blades are designed to throw cuttings into the middle of the grass catcher ensuring that it fills to its maximum capacity. The clippings are drawn towards the center of the reel and thrown into the middle of the catcher. 

How much does the Rolux weigh? 

o The Rolux X17 weighs 128 pounds of which 8,8 ounces is plastic.
o The Rolux X20 weighs 143 pounds of which 8,8 ounces is plastic.
o The Rolux X25 weighs 180 pounds of which 8,8 ounces is plastic.

What material is the rear roller made from? 

The rear roller is made from 0.12” steel tube with steel domes to reinforce the structure. The roller is then rubberized and vulcanized to provide additional strength and resilience. The rubberized rear roller provides grip when transporting the machine as well as when mowing on uneven or steeper lawns. The vulcanized rear roller is also very quiet when moving over concrete and other hard surfaces. 

Does Rolux stock replacement parts in USA? 

Yes. Our warehouse has all the fast-moving parts available in the USA. Any parts that are not held in stock can be supplied at short notice.

How long does it take to assemble a Rolux reel mower? 

Rolux reel mowers are 95% assembled when they reach our buyers. You just need to assemble the handle of the machine which is three simple bolts and the logo plate. You can see a video of the assembly by following this link: https://www.youtube.com/watch?v=Tf8Zl6tUG5M&t=76s

How hard is it to change the cutting height? 

Changing the cutting height is as simple as turning a single height adjustment knob to increase or decrease the height of cut (HOC). To increase the HOC, turn the mechanism clockwise, to lower the HOC, turn it anticlockwise. 

How often should the reel to bedknife alignment be checked? 

This is highly dependent on individual preference. Most avid mowers will check the alignment before every mow. However, for the not so avid mower, it is recommended to check the adjustment when you notice that the machine is not cutting perfectly or when a certain point is being missed along the cutting reel. 

How do I adjust the reel to bedknife alignment? 

This process is easy with the Rolux reel mower. Follow this link and watch from 42 seconds: https://www.youtube.com/watch?v=Tf8Zl6tUG5M&t=76s

Is it necessary to use the grass catcher at all times? 

The simple answer is no. Grass clippings contain high levels of nutrition that are good for soil condition as well as plant/grass/lawn growth. Keep in mind that leaving the clippings on the ground will contribute to the buildup of thatch over time and it is harder to stripe your lawn if you are not using your grass catcher. 

How hard is it to push the Rolux reel mower around? 

It’s not at all! The Rolux reel mower is self-propelled and therefore takes no effort at all.